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Visit the vivaBALANCE Precision Health subscription form, enter the required details including your payment details and submit the form.
At different times, vivaLAB may offer discounts via a code or coupon. Please note, any discounts cannot be combined. Only one discount code or coupon can be applied to vivaBALANCE orders.
To apply a promotional code, discount code, or coupon when subscribing, simply add the code to the Coupon field on the upper right hand side of the subscription form.
We manage all of our shipping via Australia Post using their Express Parcel Post service.
We work hard to ensure your order arrives as quickly and safely as possible. You will receive an email notification on the day that a parcel is shipped to you.
Australia Post Express Parcel Delivery will have your parcel at your door the next business day after vivaLAB ships your parcel to you.
We deliver orders anywhere within Australia.
All of our products are manufactured and packed here in Australia, and comply with the Therapeutic Good Administration (TGA) and international Good Manufacturing Practice (GMP) standards for maximum safety.
Each product is listed with the TGA, which means they hold a unique identifier called the Aust-L number that you can find on each sachet and information booklet.
A vivaBALANCE subscription is $249 per month.
Yes. The vivaBALANCE subscription payment system includes an account set up process. Once you complete the mandatory fields and pay for a vivBALANCE Subscription, your account will be created for you automatically.
We currently only offer one vivaBALANCE subscription per email address. To create packs or subscriptions for your family members, you can create different packs under different email addresses for each member, so each person’s pack is personalised and tailored just for them!
You’ll be invited to complete vivaLAB’s comprehensive Lifestyle Assessment, a series of questions about your general health, health goals, lifestyle, if you are taking any medications, allergies and diet.
Our fulfilment team will ship a microbiome and metabolite test kit to your nominated mail address within two business days of you subscribing.
All of our products are manufactured and packed here in Australia, and comply with the Therapeutic Good Administration (TGA) and international Good Manufacturing Practice (GMP) standards for maximum safety.
Each product is listed with the TGA, which means they hold a unique identifier called the Aust-L number that you can find on each sachet and information booklet.
vivaLAB sources high-quality ingredients from around the world such as probiotics from Sweden, Denmark and the United States. Each product is sourced from producers who meet the highest standards as set by international regulators. They have also tested the active ingredients to confirm all health claims made for these products.
Sourcing the highest quality products and the safety of our consumers are our highest priorities. All ingredients and finished products are tested in Australia. Each of our products also undergo multiple rounds of testing throughout our whole supply chain, to ensure their stability and safety when they arrive on your doorstep.
All of our products are also free from GMO, free from added Lactose and Gluten, and contain no nasties.
All of our product claims are supported by scientific and clinical evidence which is published in peer reviewed journals and reviewed by the Therapeutic Goods Administration. Check out Research for more information on each of the products and how the work.
Let us know what supplements or medications you are taking in the Lifestyle Survey when you sign on to vivaLAB so we can reflect that in our analyses.
Supplements:
If you are on regular supplements and/or probiotics, you do not need to discontinue them for the test. It would take 2-3 weeks off of supplements and/or probiotics to determine what your native microbiome would be, but it is your decision to determine if you would like your microbiome to be tested native or supplemented. If you do not plan on stopping your supplements in the near future then you do not need to worry about discontinuing them before testing.
Medications:
No you do not need to stop your medications. You can still conduct the test while on your current medications.
The use of antibiotics—both prescription and herbal—will affect your vivaBALANCE test results. This does not mean you cannot complete a test, it is simply something to be aware of.
vivaLAB will capture the state of your microbiome at the time of testing. If a sample is taken directly after a course of antibiotics, recommendations will be focused on reestablishing your microbial ecosystem. The follow up re-test at 6 months will enable you to monitor your progress, and subsequent recommendations will be aimed at improving and maintaining the new balance.
If you do choose to wait to collect your samples after antibiotics, we recommend waiting at least 3 months after your last antibiotic dose.
Note: that antibiotics can affect the microbiome for up to a year after taking them, but testing three months after should show a significant difference.