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Cookie Policy

Effective Date: 01 January, 2024

Last Updated: 01 January, 2024

At vivaLAB, we are committed to protecting your privacy and ensuring transparency about how we use cookies and similar technologies. This Cookies Policy explains what cookies are, how and why we use them, and how you can control your cookie preferences - in compliance with the General Data Protection Regulation (GDPR).

What are cookies?

Cookies are small text files placed on your device when you visit a website. They help us remember your preferences, improve site performance, deliver relevant content, and enhance your overall user experience.

Why We Use Cookies

We use cookies to:

  • Ensure our website works properly and securely
  • Understand how you interact with our site (analytics)
  • Remember your preferences and settings
  • Personalise your experience and content
  • Support marketing and advertising efforts (with your consent)

Types of Cookies We Use

Strictly Necessary: Enable core site functions (security, session management, access)

Functional: Remember your preferences and choices

Performance / Analytics: Help us understand how visitors use the website (e.g., Google Analytics)

Marketing / Targeting: Deliver relevant ads or offers based on your browsing behaviour

Some cookies may be placed by third-party services we use (e.g. Google, Meta, Stripe). These third parties may use cookies in accordance with their own privacy policies.

Legal Basis for Processing (GDPR)

Under the GDPR, we must have a lawful basis to use cookies. For non-essential cookies (like analytics and marketing), we rely on your explicit consent, which is collected via a clear opt-in mechanism when you first visit our site.

Essential cookies (those required for our site to function) are used based on our legitimate interest in delivering a secure and usable website.

Managing Your Cookie Preferences

You can manage your cookie preferences at any time using the cookie consent banner on our website. You may:

  • Accept all cookies
  • Reject all non-essential cookies
  • Customise your preferences by cookie type

You can also control or delete cookies through your browser settings:

Google Chrome

Mozilla Firefox

Safari

Microsoft Edge

Please note that disabling certain cookies may affect site functionality.

Data Retention

Cookies are stored for varying durations depending on their purpose. Some are session-based (deleted when you close your browser), while others may remain on your device for up to 12 months unless deleted manually.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in regulations, technologies, or our practices. The "Last Updated" date at the top will always indicate the most recent version.