Supplements

Below are some frequently asked questions which have been answered by our support team. If you are unable to find the answers you need from the options below, or from any of the sections listed under the Categories heading, please reach out to or customer service team.

All of our products are manufactured and packed here in Australia, and comply with the Therapeutic Good Administration (TGA) and international Good Manufacturing Practice (GMP) standards for maximum safety.

Each product is listed with the TGA, which means they hold a unique identifier called the Aust-L number that you can find on each sachet and information booklet.

Sourcing the highest quality products and the safety of our consumers are our highest priorities. All ingredients and finished products are tested in Australia. Each of our products also undergo multiple rounds of testing throughout our whole supply chain, to ensure their stability and safety when they arrive on your doorstep.

All of our products are also free from GMO, free from added Lactose and Gluten, and contain no nasties.

All of our product claims are supported by scientific and clinical evidence which is published in peer reviewed journals and reviewed by the Therapeutic Goods Administration. Check out Research for more information on each of the products and how the work.

Here are some handy hints to help you identify your supplements. Some supplements are similar in colour however, there are differences in size, shape and colour. 


Referring to the image containing supplements above, the hints below begin with the Omega-3 supplement at the top and are ordered in an anti-clockwise direction:

  • Omega-3: soft gel casing, yellow, transparent, cylindrical,  larger than Vitamin D3 and Vitamin E
  • vivaFLORA: soft gel casing, oval in shape, and pink in colour.
  • vivaDIGEST: soft gel casing, oval in shape, and lavender in colour.
  • vivaOSTEO: soft gel casing, oval in shape, and light green in colour.
  • vivaGUT: soft gel casing, oval in shape, and yellow in colour.
  • Coenzyme-Q-10: soft gel casing, dark brown in colour, oval in shape, with a indented line running down the axis.
  • Vitamin D3 + K2: soft gel casing, white in colour.
  • Vitamin E: soft gel casing, orange in colour, transparent, oval in shape, smaller than Omega-3 and larger than Vitamin D3.
  • Vitamin D3: soft gel casing, pale yellow in colour, transparent, oval in shape, smaller than Vitamin E.
  • Multi-B: hard case, mid-brown with a speckle in colour, smaller than Vitamin C, more cylindrical than magnesium.
  • Vitamin C: hard case, light rown in colour, larger than both Multi-B and Magnesium, more cylindrical than magnesium.
  • Magnesium: hard case, orange brown, tapered cylindrical in shape, smaller than Vitamin C and larger than Multi-B.
  • L-Carnitine: soft gel pressed capsule, cylindrical in shape, white in colour.
  • Zinc (centre): hard circular tablet, white in colour with faint dark speckling, 
  • Calcium: hard case, white in colour, depressed line running the full width, larger than Calcium + Vitamin D and more tapered ends than both Calcium and Calcium + Vit D + K.
  • Calcium + Vitamin D: hard case, white in colour, depressed line running the full width, smaller than Calcium.
  • Calcium + Vitamin D + K: hard case, white in colour, smooth surface (no depressed line running the full width like Calcium and Calcium + Vitamin D).
  • vivaBODY: soft gel casing, oval in shape, and light blue in colour.

If you have any questions about your supplements please don't hesitate to contact us via customer.service@vivalab.health and we'll endevour to get back to you within one working day.