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  • Essential cookies are required for the website to function properly, while performance and analytics cookies enable us to record and optimise our website performance without storing your personal data. These cookies cannot be turned off.


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To ensure confidentiality, vivaLAB separates your data into two independent platforms: 

  1. Unique User Identification number (UUID) for your personal health information
  2. Individual customer information for all correspondence, product payment and delivery.

vivaLAB also uses multiple layers of encryption on these platforms.  

vivaLAB never provides your information to your employer or to your health insurance company. We never share your individual-level information with any third party without your explicit consent. vivaLAB's guidelines and policies protect the personal information of all parties, including incapacitated or deceased individuals. We do not provide information to law enforcement unless we are required to comply with a valid subpoena or a court-ordered request. 

Read our full Privacy Policy here - https://www.vivalab.health/privacy